Bank account
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Bank account
Choose a topic below and find the answer to your question.
Packs eboo
- How much does it cost to open a current account?
- I’m under 18. Can I subscribe to an eboo package?
- What documents do I need in order to subscribe to an eboo package?
- I want to open a joint account with my partner: can I get an eboo package with, for example two debit cards or two credit cards?
- Is there a minimum contract period when I subscribe to an eboo package?
- How do I close my current account?
Cards
Apple Pay
- When can I use Apple Pay?
- Can I use Apple Pay abroad?
- Can I use Apple Pay with my V PAY outside the countries where it is usually accepted?
- What is the maximum payment amount permitted with Apple Pay?
- Do the benefits and guarantees that come with my card still apply when I use Apple Pay?
- I carried out a transaction in a store and the payment terminal indicated that the payment had been declined, but I can see payment confirmation in my Apple Pay app. Did the transaction go through?
- Which devices are compatible with Apple Pay?
- How do I get Apple Pay?
- Are there added fees linked to Apple Pay?
- Which payment cards can I use with Apple Pay?
- After activating Apple Pay can I use my card as usual?
- Can I pay with Apple Pay without an internet connection or during a call?
- Can I add several cards to Apple Pay?
- Can I add the same card to my Apple Pay Wallet on various devices?
- How do I delete a card from my Apple Pay Wallet?
- Does deleting a card in the Apple Pay Wallet on one device remove it from the Apple Pay Wallets on my other devices?
- Can I add a card to the Apple Pay Wallet on my device if I’ve previously deleted it?
- When I add my card to the Apple Pay Wallet, I’m asked to validate my card via an activation code received by text, but I never received the text. What should I do?
- When I add my card to the Apple Pay Wallet, I’m asked to validate my card via eboo. What should I do?
- When I add my card to the Apple Pay Wallet, I see the error message ‘impossible to add card’. What should I do?
- When I add my card to the Apple Pay Wallet, I see the error message 'this card cannot be used with Apple Pay'. What should I do ?
- Is Apple Pay secure?
- Is my bank card number saved and visible on my iPhone, iPad, Apple Watch or Mac?
- What should I do if my device is lost or stolen?
- What should I do if the card I use with Apple Pay is lost or stolen?
- What precautions should I take if I want to discard my device?
- What happens if I unpair my iPhone and my Apple Watch?
Google Pay
- When can i use Google Pay?
- Can i use Google Pay with my V PAY?
- Can I use Google Pay abroad?
- What is the maximum payment amount permitted with GooglePay?
- Do the benefits and guarantees that come with my card still apply when I use Google Pay?
- I carried out a transaction in a store and the payment terminal indicated that the payment had been declined, but I can see payment confirmation in my Google Pay app. Did the transaction go through?
- Which devices are compatible with Google Pay?
- How do I get Google Pay?
- Are there added fees linked to Google Pay?
- Which payment cards can I use with Google Pay?
- After activating Google Pay can I use my card as usual?
- Can I pay with Google Pay without an internet connection or during a call?
- Can I add several cards to Google Pay?
- Can I add the same card to my Google Pay Wallet on various devices?
- How do I delete a card from my Google Pay Wallet?
- Does deleting a card in the Google Pay Wallet on one device remove it from the Google Pay Wallets on my other devices?
- When I add my card to the Google Pay Wallet, I’m asked to validate my card via an activation code received by text, but I never received the text. What should I do?
- When I add my card to the Google Pay Wallet, I’m asked to validate my card via eboo. What should I do?
- When I add my card to the GooglePay Wallet, I see the error message ‘impossible to add card’. What should I do?
- When I add my V PAY card to the Google Pay Wallet, I see an error message. What should I do ?
- Can I use Google Pay on my Apple device (iPhone/iPad)
Fitbit Pay et Garmin Pay
- When I add my card to Fitbit Pay or Garmin Pay, I see the error message ‘impossible to add card’. What should I do?
- When I activate my card tin Fitbit Pay or Garmin Pay, I’m asked to validate my card via an activation code received by text, but I never received the text. What should I do?
- Can I add a card to the Fitbit or Garmin Pay Wallet on my device if I’ve previously deleted it?
- Are there added fees linked to Fitbit Pay or Garmin Pay?
- How do I get Fitbit Pay or Garmin Pay?
- Which payment cards can I use with Fitbit Pay and Garmin Pay?
- After activating my card in Fitbit Pay or Garmin Pay can I use my card as usual?
- Can I add the same card in the virtual wallet of various devices?
- How do I delete a card from my Fitbit Pay or Garmin Pay wallet?
- Which devices are compatible with Fitbit Pay and Garmin Pay?
- Does deleting a card in Fitbit Pay or Garmin Pay wallet apply to other virtual wallets where my card is registered?