POP WiFi+

Powered by Plume HomePass®

Want a reliable, secure internet connection throughout your home with special access for your guests? Then check out POP WiFi+, the smart WiFi that adapts to suit your needs.

What is POP WiFi+?

Here are the details:

  • It's smart WiFi that better distributes your Internet connection throughout your home with Extenders.
  • Extenders are devices that can be managed even remotely from the HomePass app.
  • With HomePass you can control the smartphones, tablets and computers connected to the Internet network, their data consumption, speed and much more!

Watch the POP WiFi+ video

HomePass® advantages

Adapt™

The HomePass Adapt service features continuous learning and self-optimisation. By constantly analysing its surroundings and adapting the network to each user’s own needs, it ensures that you have the optimal WiFi connection, no matter where you are in your home.

Control™

The Control feature lets you manage the entire network from any point, and the network name and passwords can be changed in no time at all. You get an overview of every device connected and how much data each one is consuming, and can set up special access for guests and filter functions.

Guard™

Guard identifies and constantly monitors all the devices connected to your home network and spots any behaviour anomalies. Devices at risk are isolated and threats contained straight away. Access to certain websites can even be restricted or blocked on the parental control system at particular times or for particular devices.

Sense™

Sense uses the Extenders and other smart home appliances on the WiFi network to detect movement and lets you know when your family or guests arrive at or leave the house. So you know exactly what’s going on under your roof at all times.

Our Starter Kit

  • Access to the HomePass app + 1 Extender
    Good to know: included in the POP Internet XL subscription (with or without TV)

Additional Extender: €4/month

How many Extenders do I need?

  • 2 Extenders are enough for a 2- or 3-room household to improve the performance of your home internet.
  • 3 Extenders are sufficient for a 4- or 5-room household, or somewhere with particularly thick walls.

Become a customer in 4 steps

Do you have a POP Internet solution from POST? Then all you need to do is the following:

  1. Order your subscription

    In an Espace POST or by calling the freephone number 8002 8004. 

  2. Check your email

    Open the email from Plume Support and follow the instructions to set a new password for your Plume account.

  3. Change your password

    Your password must be changed before you begin the installation process.

  4. Download the HomePass app

    Follow the step-by-step instructions on the app to set up your Extenders.

Do-It-Yourself guide

Pick up the Do-It-Yourself guide to set up your Extenders and optimise your smart WiFi service.

The HomePass app is the key to your connection

HomePass allows you to keep an eye on your entire network. The app gives you an overview of every device connected, how much data each one is consuming and adapts to the user’s behaviour. Tired of your internet connection dropping as you walk around your home? Then POP WiFi+ is the WiFi for you! 

Answers to your questions

Our technicians can of course install the system for you. The installation costs vary and the final amount can only be given once your home has been assessed.

Flats with 2 or 3 rooms only need two Extenders for full coverage. For flats with 4 or 5 rooms or particularly thick walls, we recommend three Extenders. For large flats or houses, you can extend your network with additional Extenders obtainable directly from an Espace POST or by calling the freephone number 8002 8004. 

Small businesses can also use this service. You will find all the details and conditions here.

POP WiFi+ related products

POP Internet

Access ultra-fast browsing on the best fibre network in Luxembourg, secure premium TV content, and enjoy non-stop entertainment.

Discover POP Internet

POP Advantage

Make the most of the numerous benefits of our POP combined offer by combining your mobile and internet subscriptions (with or without TV).

Discover POP Advantage

The applicable VAT rate at the time of the most recent update to the Rate Plan was 17%.

1. Eligibility criteria for the POP WiFi+ product: Offer valid in Luxembourg only, for POST Telecom Internet customers who have subscribed to one of the following services: POP Internet, POP Internet + TV.

2. The tariff applicable for the month of subscription is calculated pro rata based on the number of days remaining between the subscription date and the last day of the month in question. Terminations will be processed in accordance with the deadlines specified in the General Terms and Conditions of Sale and the last day of the month in question. The offer does not include any communication services.

3. The connection fee listed is for Do-It-Yourself installation, where the customer rather than a POST Telecom technician installs the product. Technical support may be provided if requested by the customer. Charges will depend on the services rendered. The technician will provide an estimate of such charges before starting work.

4. The equipment is the property of POST. The customer may hire additional Extenders at the current price. In the event of cancellation of the POP WiFi+ service or renunciation of the service after ordering, the customer must return all the equipment rented. In the event of non-return or return of damaged equipment, a fee will be charged.

5. Conditions for accessing the HomePass app:
Subscription to the POP WiFi+ service includes access to the app published by the company Plume. Access to the dedicated Plume services is subject to acceptance of the relevant terms and conditions of use. The customer will accept Plume’s terms and conditions of use during the application process. Termination of the POP WiFi+ service will result in the cancellation of the customer’s Plume account. The customer will therefore no longer have access to the contents of the HomePass app.

6. The line opening fee is €49.

Administrative fees for late payments apply when POST places a freeze on the entire service, i.e. after two notifications and a partial freezing of the service. Fees are charged per customer account and per total freeze. There is one customer account per invoice, which may include several subscriptions.

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.

Or make an appointment in Espace POST:

Espace POST

Find your closest Espace POST.