eSIM, the next generation digital SIM card

An eSIM is a virtual SIM card built directly into smartphones and connected devices. This means there’s no need to insert or remove a SIM card from your device!

Why get a new SIM? 

SIM cards are required in order to connect to a mobile operator’s network. They are also designed to identify the owner and store a range of information, such as the phone number, and information on the mobile plan or network operator. 

However, to keep up with constant developments in smartphone, tablet and other smart device technology, which are getting smaller and more streamlined, SIM cards have had to adapt: first came the mini-SIM, the micro-SIM and then the nano-SIM, before going completely virtual.

What are the benefits of an eSIM?

Practical

Consolidate and manage your personal and business phone numbers or subscriptions on the same smartphone. 

Economical

When you’re on holiday or travelling abroad, activate a local plan on your eSIM to make calls or use mobile data without any extra fees.

Ergonomic

Thanks to an integrated eSIM, it’s easy to switch phones without having to worry about the size of your SIM. 

Our eSIM offer

  • Compatible with the POP Mobile, BASIC+ and Data to Go plans

Interested?

To get your eSIM, visit your local Espace POST, call us on freephone number 8002 8004, or order one directly online with your new plan!

Order my eSIM

How to activate your eSIM

The POST eSIM is activated remotely by simply scanning a QR Code. This code will be given to you when you buy your eSIM, with or without a smartphone. Once you’ve scanned the QR Code, the relevant data will be downloaded onto the eSIM (plans, option, apps, etc.).

Activation on iOS

Activate your eSIM on iOS quickly and easily thanks to our tutorial!

Activation on Android

Watch our tutorial to activate your eSIM on your Android device quickly and easily!

Answers to your questions

  • Smartphones 

Apple: iPhone SE (2nd generation) / iPhone XR / iPhone XS and XS Max / iPhone 11, 11 Pro and 11 Pro Max / iPhone 12, 12 mini, 12 Pro and 12 Pro MAX / iPhone 13, 13 mini, 13 Pro and 13 Pro MAX, iPhone SE 2022 / iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max / iPhone 15, 15 Plus, 15 Pro, 15 Pro Max

Samsung: Galaxy S20, S20+ and S20 Ultra / Note20 and Note20 Ultra / Galaxy S21, S21+ and S21 Ultra / Galaxy Z Flip 3 / Galaxy Z Fold 2 et Z Fold 3 / Galaxy S22, S22+ and S22 Ultra / Galaxy S23, S23+ and S23 Ultra / Z Flip 4 and Z Fold 4 / Z Flip 5 and Z Fold 5

OPPO : OPPO Find X3 PRO, Oppo Find X5 Pro, Oppo Find X5 Lite

Others : Fairphone 4 5G / Fairphone 5 / Redmi Note 12 Pro 5G 

  • Tablets

iPad Pro 11” (3rd and 4th generations) / iPad Pro 12.9” (3rd and 5th generations) / iPad Air (3rd, 4th and 5th generations) / iPad (7th generation) / iPad Mini (5th generation) / iPad 10.9" (10th generation)

For security reasons, the QR-code can only be scanned once. If you need to download the profile again, a new voucher will be required.

No, there’s no need to re-subscribe, as long as your plan is eSIM-compatible (POP Mobile, BASIC+ and Data to Go plans). Simply call 8002 8004 or visit an Espace POST to get your voucher.

It’s possible to have multiple plans on your smartphone: 

  • One plan on your standard SIM
  • One or more plans on your eSIM

If you have two plans, you’ll have two numbers and will be able to choose which plan you use to: make calls, send messages, use apps, use mobile data, etc. It couldn’t be easier to switch between two plans. 

See all FAQs

eSIM-related products

POP Mobile, the flagship mobile range

Discover the 5G mobile plans available on Luxembourg’s no.1 network, with national and European coverage and unlimited data from plan L and above. 

Discover POP Mobile

iPhone price and special offer

Would you like to change your smartphone and receive special offers and news on iPhone prices?

Discover our iPhone offers

Samsung price and special offer

Would you like to change your smartphone and receive special offers and news on Samsung prices? 

Discover our Samsung offers

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.

Or make an appointment in Espace POST:

Make an appointment

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