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Postal Services

In order to improve your experience, we are currently translating this Q&A section. English translations will be soon available.
  1. Home
  2. FAQ
  3. Postal Services

How can we help you?

Postal Services

Choose a topic below and find the answer to your question.

Mail

  • Does POST sell envelopes and packaging?
  • What is Ready2Post?
  • How should Ready2Post packaging be used?
  • What types of packaging in the POST range are for small/medium shipments, and in what format?
  • What is Tyvek®?
  • How do I write an address on an envelope?
  • What are the maximum dimensions of my mail?
  • How can I find out how much postage costs?
  • How does postage work?
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  • How to use the size template?
  • How does registered delivery work?
  • How can I give my items legal value?
  • What are the benefits of registered post and when should I use it?
  • How can I track my items?
  • What is FollowMe?
  • When would FollowMe be used?
  • I sent my item with an acknowledgement of receipt form, but haven’t had it back. What should I do?
  • What is Track and Trace?
  • How many days will it take for my item to arrive?
  • Which items can I send express?
  • How does express delivery work?
  • How can I have my mail held for a given period?
  • I’ve come back from holiday early. How can I stop having my mail held?
  • I received a delivery notice in my letterbox while I was out. What should I do?
  • When might I be notified?
  • When does a mail holding request have to be made?

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