Delivery options

A range of options for tracking and securing your mail deliveries.

Discover the FOLLOWME option

FollowMe is a label that is attached to the parcel. The sender keeps the copy with the tracking number and can then track the delivery online.


  • Optional for XS, S, M, L up to 2 kg
  • Not signed for
  • No legal value
  • Track domestic FollowMe deliveries on Track and Trace

  • Europe: Austria, Belgium, Croatia, Cyprus, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
  • Africa: Egypt, Eswatini, Mauritius, South Africa
  • North America: Canada, Dominican Republic
  • South America: Aruba, Brazil, Mexico
  • Asia: China, Hong Kong, Indonesia, Israel, Japan, Lebanon, Malaysia, Saudi Arabia, Singapore, South Korea, Thailand
  • Oceania: New-Zealand

Discover the registered delivery option

The registered option lets you give legal value to a delivery, and gives you proof of sending and receipt.

Registered delivery1

  • Available for XS, S, M and L deliveries
  • Confirmed delivery
  • Legal proof of delivery
  • Applicable to all destinations 2
  • Track domestic deliveries on Track and Trace

Do you need help choosing the option that best suits your needs?

Discover all the details of our options.

Discover the acknowledgement of receipt option

You can add an acknowledgement of receipt form to your registered delivery.
Once the registered mail has been received and the acknowledgement of receipt form signed by the recipient or another authorised person, the form will be returned to you.

Acknowledgement of receipt3

  • Optional for XS, S, M and L deliveries
  • Applicable to all registered or declared value deliveries
  • Shows the date on which the delivery was made in person

Discover the declared value option

Declared-value is for deliveries whose value must be insured. Deliveries are handled in a special way, which guarantees secure transit.

Declared value4

Discover the SecurPack option

SecurPack is additional, comprehensive insurance covering loss and damage to national and international registered letters and parcels. Applicable to :

Registered deliveries

XL – XXL parcels

NB: Certain items are not covered either, due to their nature. Please refer to the Terms & Conditions of SecurPack.


  1. For Australia, deliveries for which you require a signature must include the acknowledge of receipt option.
  2. (3), (4) Service exempt from VAT.