It's easy to change operator with POST

POST can help you terminate your contract with your current operator.

Change operator

Would you like to cancel your current contract and move to a POP Internet subscription?

How to cancel in 3 steps:

It’s simple! POST can help you.

All the information you need to cancel your contract with your current operator is summarised below.

  1. Step 1

    Make an appointment to install your new services (to make sure you aren’t left without any internet connection).

  2. Step 2

    Complete the cancellation letter, taking care to verify the information given.

    If you want to keep your landline number, don’t forget to apply to POST for porting before sending the cancellation letter to your current operator.

    Good to know: all operators require a one month notice period.*

  3. Step 3

    Send the cancellation letter by registered delivery with acknowledgement of receipt.

Cancellation letter

Where can I find my operator's address?

Tango

Proximus Luxembourg S.A
Service Résiliation Tango
18, rue du Puits Romain,
Z.A. Bourmicht L-8070 Bertrange

Luxembourg Online

Luxembourg Online
14, av. du X septembre
L-2550 Luxembourg

Orange

Orange Luxembourg
8, rue des Mérovingiens
L-8070 Bertrange

Eltrona

Eltrona
Service Résiliation
4-8, rue de l’Aciérie
B.P. 1032 L-1010 Luxembourg

Ready to switch to POP Internet?

Please complete the form to order.

 

*Contracts, if tacitly renewed, can be terminated by end-users “at any time subject to a one-month notice period, and without incurring any costs other than the charges related to the reception of the service during the notice period”.

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.

Or make an appointment in Espace POST:

Make an appointment

Espace POST

Find your closest Espace POST.

Find an Espace POST