How to contact customer service?
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Banking transition
- Am I obliged to accept the transition to POST?
- Over what period will this transition take place?
- What financial services are offered by POST?
- Who can provide me with information on the POST offer and the procedures?
- How to open a business account with POST?
- Where to open my account?
- Should I wait for the formal letter of termination from ING before opening an account with POST?
- What happens with my private account at ING?
- Does POST accept small structures, subsidiaries or independents?
- Does POST accept companies in the process of being created?
- How long does it take to have my POST account?
- Will my account number (IBAN) change?
- What happens to my automatic withdrawals and transfers?
- How long does it take to receive my new Visa card(s)?
- What are the insurances with Visa cards for professionals at POST?
- Can I reuse my LuxTrust certificates?
- How long does it take to have my eBanking access (eboo or MultiLine)?
- Will my ING accounts and products not be closed unexpectedly?
- Who can I contact in case of a problem during the transition?
- Do you offer a special welcome offer for ING customers?
- What are the professional packs that POST offers?
- Are there any additional fees?
- What are the transfer fees?
- What bank cards do you offer?
- Do you offer financing solutions tailored to the needs of businesses?
- Is it possible to have a dedicated support for my company?
- I am not an ING client concerned by the closure of accounts, can I also benefit from the 12 months offered?
How to contact customer service?
By phone via our Call Center at 8002 8004 (free of charge), from Monday to Saturday, from 7 a.m. to 8 p.m.
By email at contactpro.finance@post.lu
Do you still need help?
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, Monday to Friday from 8.00 am to 6.00 pm.