Buy a new phone online and get my old phone estimated
Estimate the old one at the same time. Transfer your data at your own pace. Send the old phone when you're ready.
- Choose your new smartphone from the POST phone catalogue
- Estimate your old phone (using your phone model or its IMEI) via the built-in module from our partner Recommerce
- Get an estimate right away
- If the offer suits you, complete your details and your IBAN
- Receive your prepaid shipping label by email
- Drop off your parcel at an Espace POST, a post office or a PackUp point
- Our partner Recommerce checks your device and confirms the final price within 15 working days
- Choice 1: You accept the final price → bank transfer within 48 hours
Choice 2: You decline the final price → phone returned to your address free of charge
Buy a new phone at an Espace POST and get the estimate for my old phone right away
An advisor handles the estimate and the trade-in. The amount is deducted directly from your purchase.
- Visit an Espace POST with your old smartphone, reset to factory settings
- Choose your new phone with an advisor
- The advisor estimates your old phone using the Recommerce tool
- You accept the offer and sign the transfer form
- The amount is deducted immediately from the price of your new phone
Find out the value of my phone and sell it
Free, no commitment, no purchase
- Enter the model or IMEI number of your phone
- Answer a few questions about the condition of your phone
- Get an estimate right away
- If the offer suits you, complete your details and your IBAN
- Receive your prepaid shipping label by email
- Drop off your parcel at an Espace POST, a post office or a PackUp point
- Our partner Recommerce checks your device and confirms the final price within 15 working days
- Choice 1: You accept the final price → bank transfer within 48 hours
Choice 2: You decline the final price → phone returned to your address free of charge
Who's behind your trade-in? Meet Recommerce
Founded in 2009 in France, Recommerce is the European leader in the buyback, refurbishment and resale of smartphones. Their mission: to give electronic devices a second life and promote more responsible consumption. To date, more than 6 million smartphones have been refurbished in their workshops.
POST relies on Recommerce's expertise to manage the entire trade-in process from start to finish:
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Estimate
Recommerce calculates the trade-in value of your smartphone, via the module built into post.lu or at an Espace POST.
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Reception
Once your parcel is dropped off, your phone is sent to the Recommerce workshops for inspection and verification.
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Payment
The bank transfer is issued directly by Recommerce, within 48 hours after the final price is validated.
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Claims
For any question regarding your trade-in file, the final price or the return of your device, Recommerce is your direct point of contact.
POST selects its partners with care. Recommerce was chosen for its professionalism, the reliability of its process and its commitment to a more sustainable digital future.