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When I add my card to Fitbit Pay or Garmin Pay, I see the error message ‘impossible to add card’. What should I do?


  • in eboo that your card has not expired or been blocked
  • that your device is compatible with Fitbit Pay or Garmin Pay (list of Fitbit compatible devices here and Garmin here)

If that doesn’t work, call 8002 8004 from within Luxembourg or +352 2424 8004 from abroad.

Do you still need help?

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, Monday to Friday from 8.00 am to 6.00 pm.

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