When is the rental guarantee returned?

At the end of the tenancy, provided there is no outstanding damage or unpaid rent, the beneficiary (landlord) may release the frozen funds by submitting a release form.

You can submit the request, signed by the beneficiary (landlord), via secure messaging or at an Espace POST.

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, Monday to Friday from 8.00 am to 6.00 pm.

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