How do I activate the guarantee if there is a problem?
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Rent guarantee
- How do I obtain a rental guarantee?
- What happens after submitting the application?
- How do I make a claim on a rental guarantee?
- What happens if the landlord makes a claim on the rental guarantee?
- When is the rental guarantee returned?
- Can I apply for a rental guarantee if I haven’t moved to Luxembourg yet?
- What is the purpose of a rental guarantee for the landlord?
- What amount can be requested from the tenant?
- How do I receive the rental guarantee?
- How do I activate the guarantee if there is a problem?
- What documents do I need to provide to use the rental guarantee?
- Do I need to justify the use of the guarantee?
- Does the rental guarantee cover unpaid rent?
How do I activate the guarantee if there is a problem?
As the beneficiary of a rental guarantee, you can claim the full or partial amount by submitting a request to claim the rental guarantee in person at an Espace POST or by post.
You can also submit this request via secure messaging in eboo if you are a POST Finance customer. Open an account online now.
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, Monday to Friday from 8.00 am to 6.00 pm.