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Phones
- What is Mobile Buyback?
- Who is Mobile Buyback for?
- How is the trade-in value of my smartphone determined?
- How will I be paid for my smartphone?
- What happens if I do not agree with my smartphone’s valuation?
- What does POST do with my old smartphone?
- Which handsets can be traded in?
- Does POST accept damaged or broken mobiles?
- Do I need to send accessories with my smartphone?
- Can I trade in more than one handset?
- What do I need to do before selling my smartphone?
- I’ve signed the Buyback Quotation in a shop, what should I do?
- What happens to my data?
- What happens if I leave my SIM card in my smartphone by accident?
- Who is Recommerce?
- What types of products are eligible for resale?
- Does my phone need to have a minimum value to be eligible for trade-in?
- What are the steps to sell my device?
- What are the requirements regarding the condition of the device?
- How do I send my device?
- Do I have to pay to send my phone?
- What happens after I send my phone?
- My device is protected by a passcode. Do I need to unlock it before sending it?
- What happens if I make a mistake about my smartphone model or its condition?
- How is the trade-in value calculated?
- How and when will I be paid?
- Who should I contact if there is a problem with the trade-in of my phone?
- Is assistance available to back up or delete personal data?
How can I switch from the temporary number saved on my iPhone to my old mobile phone number when changing operator?
If you would like to transfer your phone number from your former operator to POST, then a temporary number will be allocated and saved on your iPhone until all technical steps have been completed.
This temporary number is activated immediately so that you can start using the POST service right away.
Once all technical steps have been followed, you’ll have to replace the temporary number on your iPhone with your old mobile number to finish changing operator.
Please follow these steps to complete the changeover, and keep your old mobile number:
- On the homepage, tap Settings

- Tap Facetime and deactivate


- Facetime has been deactivated

- Then, select Message and deactivate the iMessage feature


- iMessage has been deactivated

- Then, go to General

- Tap Transfer or Reset iPhone

- Select Reset and then Reset Network Settings. Confirm


- Tap Reset Network Settings

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Then, wait 24 to 48 hours before reactivating the Facetime and iMessage features
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Tap Transfer or Reset iPhone
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.