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Phones
- What is Mobile Buyback?
- Who is Mobile Buyback for?
- How is the trade-in value of my smartphone determined?
- How will I be paid for my smartphone?
- What happens if I do not agree with my smartphone’s valuation?
- What does POST do with my old smartphone?
- Which handsets can be traded in?
- Does POST accept damaged or broken mobiles?
- Do I need to send accessories with my smartphone?
- Can I trade in more than one handset?
- What do I need to do before selling my smartphone?
- What happens to my data?
- What happens if I leave my SIM card in my smartphone by accident?
- Who is Recommerce?
- What types of products are eligible for resale?
- Does my phone need to have a minimum value to be eligible for trade-in?
- What are the steps to sell my device?
- What are the requirements regarding the condition of the device?
- How do I send my device?
- Do I have to pay to send my phone?
- What happens after I send my phone?
- My device is protected by a passcode. Do I need to unlock it before sending it?
- What happens if I make a mistake about my smartphone model or its condition?
- How is the trade-in value calculated?
- How and when will I be paid?
- Who should I contact if there is a problem with the trade-in of my phone?
- Is assistance available to back up or delete personal data?
What is Mobile Buyback?
Mobile Buyback is the phone trade-in service offered by POST in partnership with Recommerce. It allows customers to get their old phone valued and traded in, whether as part of an online purchase, in an Espace POST, or on its own with no purchase required. The trade-in amount depends on the condition and model of the device, and can either be deducted directly from the new purchase or paid to the customer's account. A simple and responsible way to give an old phone a second life.
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.