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How to activate Appels WiFI (WiFi Calling) service?

To activate the Appels WiFi (WiFi Calling) service:

  • You must have activated the Appels 4G (VoLTE) service beforehand (free service). Click here to find out how to activate Appels 4G (link to “How to activate 4G Calling (VoLTE).
  • Then follow the steps below:

For iPhone:

  1. Activate 4G Calling: Under settings, go to Mobile Data, then Options. Activate 4G by selecting Voice & data. 4G Calling is now activated.
  2. Activate Wi-Fi Calling: Go back to Mobile Data, then go to Wi-Fi Calling. Press Wi-Fi Calling on this iPhone then Activate. Wi-Fi Calling is now activated!

For Samsung:

  1. Activate Wi-Fi Calling: Go to Settings, then Connections. Then go to Mobile networks and activate VoLTE Calling. 4G Calling is now activated.
  2. Activate Wi-Fi Calling: go to your phone book and press More on the top right. Under Settings, select Wi-Fi Calling. Check that the activation tab is green. Your Wi-Fi Calling is activated.

Do you still need help?

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.

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