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I can’t make 4G calls. What should I do?

To use the Appels 4G (VoLTE) service, you need to:

  1. Have a SCOUBIDO, 5G POWER, BASIC+ or BusinessEurope subscription. You will not be able to use the Appels 4G service if you have a Mobile Internet subscription without a Voice package (SCOUBIDO Mobile Internet or Data to Go).
  2. Have a compatible smartphone
  3. Activate the VoLTE setting

Do you still need help?

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.

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