How can the recipient identify the origin of the electronic registered letter?

The recipient receives an e-mail with a link to a website where the recipient must follow the LuxTrust authentication process to be able to accept and access or refuse the electronic registered letter.

The e-mail contains the following information so that the recipient can identify the origin of the e-mail:

  • The name contained in the certificate that the sender used to verify their identity
  • Registered letter number
  • Delivery date/time

Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, Monday to Friday from 8.00 am to 5.00 pm.

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