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How do you Factory Reset your Homebox?

To perform a Factory Reset on your router, simply follow the steps below. 

  • Press the ‘Reset’ button on the back of the Homebox with a pointed object (paper clip) for 10 seconds.

or

  • From the Internet browser, type: ‘heights.local’ -> Management -> Settings -> Restore Default -> Restore Default 
  • Settings. -> confirm.

Note: after the Factory Reset, your Homebox configuration is reset to zero! This means that you no longer have access to the Internet or your other services such as telephony or TV.

Note that the Homebox Factory Reset may take a few minutes, so you can change the configuration by default.

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Do you have any other questions? 

Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.

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