POP, the combined offer

Great! Simply activate your POP Advantage benefits via your MyPost Mobile account.

You’ll need to switch your BAMBOO subscription to a new POP Internet subscription.

You’ll need to switch your BAMBOO subscription to a new POP Internet subscription. And also sign up to a POP Mobile plan.

You’ll need to sign up to a POP Mobile plan.

You’ll need to sign up to a POP Internet subscription. And also sign up to a POP Mobile plan.

Yes, you’ll automatically be switched to POP Mobile – you don’t need to do anything. There are no changes either: only the name changes – everything else stays the same.

No, BAMBOO and POP Internet are two different internet packages. If you’re a BAMBOO customer and wish to switch to POP Internet, you’ll need to replace your BAMBOO package with a new POP Internet subscription. Please don’t hesitate to visit your nearest Espace POST or call the freephone number 8002 8004.

First of all, you’ll need to have a combined POP offer combining your POP Mobile plan with your POP Internet subscription, with or without TV. You’ll then need to check that your two plans are on the same customer account: same name, same address, same date of birth.

All that’s required is for one person to be the holder of an account that includes a POP Mobile plan + a POP Internet subscription, with or without TV. The same person can also ensure that family members take advantage of their mobile phone lines (up to six lines).

The POP Advantage benefits are activated via your MyPost (Mobile) app.

You can download the MyPost Telecom Mobile app from the App Store or Google Play. All the information you need can be found at www.post.lu/mypost.

Combined POP offer
*/ Promotional offer valid for any new POP Mobile plan and POP Internet subscription, with or without TV, taken out up to 31 October 2025 inclusive. The commitment period is 12 or 24 months for POP Mobile and 24 months for POP Internet. Customers get a monthly discount of €20 (incl. tax) on an L, XL or MAXI POP Mobile plan, €10 (incl. tax) on an S or M POP Mobile plan, and €5 (incl. tax) on an XS POP Mobile plan for 12 months. They also get a monthly discount of €10 (incl. tax) on an S or M POP Internet subscription, and of €20 (incl. tax) on an L or XL POP Internet subscription for 12 months from the date of installation. All existing POP customers renewing a POP Internet or POP Mobile subscription will receive the monthly discount(s) relating to their plan(s) for 3 months. Offer subject to eligibility. May be combined with other ongoing offers. If the contract is terminated before the end of the minimum term, the customer will automatically lose the right to the promotional discount and must pay a reverse termination fee pursuant to the applicable general conditions of sale, at the rate indicated in the contract.

POP Mobile: Discount of €5/€10/€20
*/ Promotional offer valid for any new POP Mobile plan taken out up to 31 October 2025 inclusive. The commitment period is 12 or 24 months. Customers get a monthly discount of €5 (incl. tax) on an XS POP Mobile plan, of €10 (incl. tax) on an S or M POP Mobile plan, and of €20 (incl. tax) on an L, XL or MAXI POP Mobile plan for 6 months. Customers also taking out a POP Internet plan and customers who are already POP Internet customers will benefit from the monthly discount for 12 months. All existing POP Mobile customers renewing a POP Mobile subscription will receive the monthly discount for 3 months. Offer subject to eligibility. May be combined with other ongoing offers.

POP Internet: Discount of €10/€20
*/ Promotional offer valid for any new POP Internet subscription, with or without TV, taken out up to 31 October 2025 inclusive. The commitment period is 24 months. Customers get a monthly discount of €10 (incl. tax) on an S or M POP Internet subscription, and €20 (incl. tax) on an L or XL POP Internet subscription for 6 months from the date of installation. Customers taking out a POP Internet without TV plan who subscribe for a POP Mobile plan or who already have a POP Mobile plan will benefit from the monthly discount for 12 months. Customers taking out a POP Internet with TV plan who also subscribe for a POP Mobile plan or who already have a POP Mobile plan will benefit from the monthly discount for 6 months and from free POP TV for 24 months. All existing POP Internet customers renewing a POP Internet subscription will receive the monthly discount for 3 months. Offer subject to eligibility. May be combined with other ongoing offers. If the contract is terminated before the end of the minimum term, the customer will automatically lose the right to the promotional discount and must pay a reverse termination fee pursuant to the applicable general conditions of sale, at the rate indicated in the contract.

POP Internet: free installation & cabling work
*/ Promotional offer valid for any new L or XL POP Internet subscription, with or without TV, taken out up to 31 October 2025 inclusive. The commitment period is 24 months. Customers pay nothing for installation and vertical cabling work (up to €400, including VAT). All additional installation and cabling services are subject to charges: additional metre plan, TV plan, multimedia plan. The customer must pay a €99 activation fee. Offer subject to eligibility. May be combined with other ongoing offers.

POP Internet: Free POP TV
*/ Promotional offer valid for any new POP TV customer taking out a POP Internet +TV (S, M, L or XL) plan until 31 October 2025 (inclusive) with a 24-month contract. New customers get POP Internet with TV for the price of POP Internet without TV for 12 months from the date of installation. Customers taking out a POP Internet with TV plan who also subscribe for a POP Mobile plan or who already have a POP Mobile plan will benefit from free POP TV for 24 months. All existing POP TV customers renewing a POP Internet + TV subscription will receive the TV service free for 3 months. Offer subject to eligibility. May be combined with other ongoing offers. If the contract is terminated before the end of the minimum term, the customer will automatically lose the right to the promotional discount and must pay a reverse termination fee pursuant to the applicable general conditions of sale, at the rate indicated in the contract.

POP Internet: Free POP WiFi+
*/ Promotional offer valid up until 31 October 2025 inclusive for any POP Internet customer taking out a POP WiFi+ plan. New customers get POP WiFi+ free for 6 months. The following are also offered free of charge: the activation fee, worth €49 including tax. 3 months of subscription charges for any POP WiFi+ renewal. May be combined with other ongoing offers.