I sent my item with an acknowledgement of receipt form, but haven’t had it back. What should I do?
Back to sections
Mail
- How can I find out how much postage costs?
- How does postage work?
- How do I prepare a registered mail item?
- What is the difference between registered mail with or without acknowledgement of receipt?
- Can I prepare my registered mail before going to the post office?
- For which types of items is the registered option available?
- Where can I buy or drop off registered mail?
- Can I send registered mail online?
- What is a size template?
- How to use the size template?
I sent my item with an acknowledgement of receipt form, but haven’t had it back. What should I do?
Call into the post office of your choice, along with the deposit receipt or log, and request a search (CN08 form).
You can also contact POST by phone on 8002 8004 (freephone).
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, Monday to Friday from 8.00 am to 5.00 pm.