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Moving your POST services
- What is the most important information I should give you for my move?
- What precautions should be taken on the day of installation?
- Will I still be able to use the POST services at my old address after installing them at my new address?
- Why can’t I schedule an appointment directly when submitting my move request?
- Within what timeframe will the SMOOVE service contact me again?
- I’m moving house. What do I need to do for my mail to be forwarded to my new address?
- How long can I have my mail forwarded to a new address?
- When is the best time to submit my mail forwarding request before I move to a new address?
- What items can I have forwarded?
- I would like to extend my mail forwarding service. What steps do I need to take?
- I have a previous Internet offer and I am moving. Can I keep my current subscription or do I have to subscribe to a POP Internet offer?
- When I move, will there be any fees for activating or setting up my service (such as activation or installation costs)?
- I am moving and fiber is not available at my new address. Can I find a suitable offer for my Internet subscription?
Why can’t I schedule an appointment directly when submitting my move request?
Booking an appointment with a technician is only possible after placing an order.
Once the order is registered, a technician will come to your home to assess the situation and inform you of any work that may be required. You then have the option to cancel the order if necessary.
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.