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Understanding your invoice
- How to read your Fixed B2C invoice?
- What are the changes to your Fixed B2C invoice?
- What are the changes to your Fixed B2B invoice?
- How to read your Fixed B2B invoice?
- Why is my subscription referring to “units” when they are shown as minutes on the invoice?
- I benefited from a promotion, but it was not applied or only partially applied. Why?
- Where can I check the remaining duration of a promotion linked to my subscription?
- If a third party pays my invoice on my behalf, which payment reference should they indicate?
- What are Premium SMS?
Why is VAT 3% for TV and 17% for other services?
TV services are considered cultural and educational services and therefore benefit from a reduced VAT rate of 3%, unlike other services which are subject to the standard rate of 17%.
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.