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Understanding your invoice
- How to read your Fixed B2C invoice?
- What are the changes to your Fixed B2C invoice?
- What are the changes to your Fixed B2B invoice?
- How to read your Fixed B2B invoice?
- Why is my subscription referring to “units” when they are shown as minutes on the invoice?
- I benefited from a promotion, but it was not applied or only partially applied. Why?
- Where can I check the remaining duration of a promotion linked to my subscription?
- If a third party pays my invoice on my behalf, which payment reference should they indicate?
- What are Premium SMS?
What are the changes to your Fixed B2C invoice?
We’re modernising our bills by introducing:
- A clearer new format that matches the format of your Mobile bills, making the document easier to read.
- A new name for your ‘BAMBOO Duo Package’ (now ‘POP Internet’) and ‘BAMBOO Trio Package’ (now ‘POP Internet + TV’).