What is the FRITZ!Box password notification service?

The notification service lets you receive regular or event-related e-mails containing information on your FRITZ!Box connections and usage. For example, your box tells you about a new FRITZ!OS, new voicemails, or missed calls. You can automatically receive a backup of your settings before any FRITZ!OS update.

Configure the e-mail account details:

• Open your usual browser (Internet Explorer, Edge, Firefox, Chrome, Safari, etc).
• In the address bar, type “fritz.box” or enter the local IPv4 address of your FRITZ!Box. By default, this will be 192.168.178.1. -> Enter.
  
  

• Type in your password to enter the user interface.

• Click on the “System” link, and select the “Push Service” sub-menu.

• Click on the “Configure sending address” link. If the link does not appear, click on the “Sender” tab.

  

• Enter your e-mail address and password.
• Click on “Account Information: Additional Settings”.
• Enter your username and the SMTP server name of your e-mail provider. For your “pt.lu” e-mail, this is “smtp.pt.lu”.
• If the server cannot be contacted via port 587, enter port 465 under “Port”.
• Important: if the server supports SSL (security certificate), tick the “This server supports a secure connection (SSL)” option.
• In “Name of sender”, you can enter a name of your choice.
• Tick the “Test e-mail sending after adopting the settings.” option.
• Click on “Apply”, then follow the assistant’s instructions.
• The FRITZ!Box sends a test e-mail to your inbox.

Activate the notification service:

• Click on “System” in the FRITZ!Box user interface.
• In the “System” menu, click on “Push Service”.
• Click on the “Edit” button next to each notification service that you want to use.
• Tick the “Push service enabled” option, then configure each notification service.
• Click on “Apply” to save the settings.

What to do if you’ve forgotten the password for your FRITZ!Box user interface

• Open your usual browser (Internet Explorer, Edge, Firefox, Chrome, Safari, etc).
• In the address bar, type “fritz.box” or enter the local IPv4 address of your FRITZ!Box. By default, this will be 192.168.178.1. -> Enter.
  or
  

NB: If the notification service includes an e-mail option, then request an e-mail containing an access link to reset the password:

• Click on the “Forgot your password?” link.
  

• Click on the “Send Push Service mail” link. If this button does not appear, it means the “Forgot your password?” notification service is not configured.

• Open the “e-mail” on the peripheral from which you asked for the e-mail to be sent, then follow the instructions provided. If you have not received an e-mail, then either the e-mail account details were not entered correctly in the notification service, or your FRITZ!Box has no Internet connection. The e-mail may have been classed as spam. Check that the e-mail hasn’t been sent to your spam folder.