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When I add my card to the GooglePay Wallet, I see the error message ‘impossible to add card’. What should I do?

Check :

  • in the eboo app that your card has not expired or been blocked
  • that your device is on Android 5.0 or higher
  • finally, you restart your device before trying to add your card again.

Be very careful when entering the cardholder’s address and phone number. A data error may result in a failed card enrolment.

If that doesn’t work, call 8002 8004 from within Luxembourg or +352 2424 8004 from abroad.