POST Enterprise
Program

For new POST customers

1. To take out a POP Mobile plan and/or POP Internet subscription from the comfort of your own home, simply contact our Customer Care department by e-mail at contact.televente@post.lu or call our freephone number 8002 8004.
2. If you would like to link a smartphone to your POP Mobile plan, you’ll need to visit one of our Espace POST with your subscription form, identity card and work ID or the proof of employer form.
3. Once you have subscribed to the Privilege Offer for Retirees , you can contact the POST Finance's call center to get your free eboo M package. Call 8002 8004, from Monday to Saturday and from 7 am to 8 pm, to request your pack.

For existing POST customers

1. If you already have a POST Telecom plan or subscription and you don’t want to change it, you should only send the form along with your work ID or proof of employer form by e-mail. Once your request has been sent and approved, your current services will be automatically updated to apply your new benefits.
2. If you already have a POST Telecom plan or subscription and you do want to change it, call the freephone number 8002 8004 or e-mail our Customer Care department at contact.televente@post.lu at any time so that we can process your request.
3. If you would like to buy a new smartphone, visit one of our shops with your subscription form, identity card and work ID or the proof of employer form.
4. If you already have an eboo package, your invoice will automatically adapt to your current package.

No. Once the colleague eligible for the Special Offer for Retired Employees has been identified, the discounts will be automatically applied:

No later than the first day of the following month for Subscription Agreements received before the 20th of the month inclusive.
No later than the first day of the second month for Subscription Agreements received after the 20th of the month.

No, discounts cannot be applied retroactively under the Special Offer for Retired Employees.

The POST Enterprise Program (PEP) is an offer for companies with more than 50 employees which, in partnership with POST Telecom, provides them with monthly discounts and other services on privately subscribed Telecom and Finance products.