Bienvenue clients ING
Welcome to POST Finance
Professional banking packages that are transparent and accessible to everyone, without any resource or income conditions.

ING customers: an offer just for you
Did you receive a letter from ING announcing the termination of your banking relationship?
As an ING customer, you benefit from a free banking package for one year with POST Luxembourg, as well as exclusive advantages for your telecommunication and postal needs. In order to ensure a structured transition, POST supports you through this change via our contact form and our points of sale across the country.
Our banking packages

PRO pack
A basic solution that meets your daily needs
15,00€ / months
Included in this package
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Current account
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eboo eBanking access
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LuxTrust Mobile
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Production of a RIB (account details slip)
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Creation of standing orders
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Free Online Transfer
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Visa Debit included
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Additional current account
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Visa Debit
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Visa
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Visa Gold

PRO+ pack
An advanced solution for your specific financial management and multi-banking needs
25,00€ / months
Included in this package
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Current account
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MultiLine eBanking access
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Multi-banking management
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SEPA direct debit
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LuxTrust Smart Card Pro secure connection
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Direct debits
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Multiple account statement formats
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Free Online Transfer
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SEPA Direct Debit
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Visa Debit included
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Additional current account
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Mandats de prélèvement SEPA professionnels illimités
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Visa Debit
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Visa
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Visa Gold
Comparative grid
Compare quickly our 3 bank cards

Visa Debit
Included in the PRO/PRO+ Pack

Visa

Visa Gold
Advantages
Debit
Immediate
Deferred
Deferred
Online purchases
Free payments and cash withdrawals
World
World
World
Payments limits
€2500/week (1)
€2500/week (1)
€5000/week (1)
Cash withdrawals limits
€2500/week (1)
€2500/week (1)
€2500/week (1)
Authorised overdraft
Repayments payable over 10 months
Travel Accident Insurance
Extended insurance coverage (3)
Contact form
Our dedicated team facilitates your account opening. Fill in our contact form and we will get back to you in case of any questions.

How to open an account?
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Discover the Welcome Pack
Our Welcome Pack consists of a document tailored to your organisation, which guides you through the entire account opening process.
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Fill out the document
This will facilitate the opening of your account and the communication with our teams
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Book your personal appointment
We will welcome you with pleasure on the day of the appointment. In case of questions about the documentation, our teams will assist you to complete it.
Postal benefits
Benefit from a welcome offer on postal services with POST Courrier and INFLOW, after opening your bank account.
- An assortment of prepaid POST envelopes and packaging
- Ten free national registered mail
- Ten shipments of goods free in national

Telecommunication benefits
Benefit from a special offer with DEEP, when opening your bank account.
- Three months free of charge on your BusinessEurope mobile phone tariff
- Three months free of charge on your internet connection

Answers to your questions
ING customers can take advantage of our existing offer: the PRO and PRO+ packages and their respective eBanking eboo or Multiline, as well as a Visa Debit card. Visa credit cards are available as an option.
A bank guarantee service will be added in January.
POST has been promoting financial inclusion since 1911, for both individuals and businesses. There are no minimum requirements in terms of assets or income.
To open a business account with POST Finance, you just need to follow a few simple and easy-to-follow steps.
First of all, download the Welcome Pack adapted to your legal structure, whether you are self-employed or represent a commercial company. This document is available on the website www.post.lu/pro and contains all the necessary information to compile your application.
Complete all the requested information. It is essential to fill out each field accurately in order to ensure rapid processing of your request. In parallel, you will need to gather all the supporting documents mentioned in the pack, such as identity documents, company statutes, or even proof of activity.
Before submitting your application, take the time to check that all the required elements are indeed present using the checklist provided in the Welcome Pack. If you wish to benefit from access to the MultiLine eBanking, you can also fill out the Multiline form located on the same www.post.lu/pro page. This document allows you to define the access rights for you and your employees.
Once your file is complete, simply go to an Espaces POST to submit it. It is possible to visit without an appointment, but we recommend that you make an appointment for a smoother reception. The staff on site will check the compliance of your file and can answer any questions you may have.
POST Finance then proceeds with the analysis of your request. If elements are missing or require clarification, you will be contacted directly. Once the file is validated, you will receive a confirmation that your account has been opened, as well as the activation of your services: access to eBanking, ordering bank cards, and other related products.
You can already begin the necessary steps to open an account by contacting POST. Get in touch.
Opening an account takes between one and four weeks.
This timeframe mainly depends on how complete the responses and documents provided in the Welcome Pack are. A complete file allows us to process applications quickly while minimising requests for additional information.
Other elements can significantly impact the processing time: the number of account opening requests currently being handled, the complexity of the ownership structure, the number of authorised representatives and/or Multiline users, etc.
The offer presented on this page is an exclusive offer for ING clients. It includes a banking, postal and telecommunication services.
Get in touch with our teams to learn more.
- By email at contactpro.finance@post.lu
- By phone via our Contact Center at 8002 8004, Monday to Saturday, from 7 a.m. to 8 p.m.
- Visit us in one of our Espaces POST