Why us?
Besides the network quality and the variety of offers, there are other good reasons to choose POST!
Luxembourg’s no.1 mobile network for speed*
- Domestic and European coverage with all mobile plans from S to MAXI.
- 5G included in the offer at no additional cost with coverage of over 99% and download speeds of up to 1.5 Gb/s.
- Unlimited domestic data included in mobile plans from L to MAXI. And up to 101 GB of data in the EU, USA and Canada.
- Unlimited calls/texts in LU, EU, USA and Canada from XL to MAXI.
- A catalogue of smartphones for all needs, available with the Phone Option, which lets you pay for your mobile in monthly instalments.
- The MyPost app for monitoring and managing phone use in real time.
- The benefits of POP Avantage with a combined POP Mobile & Internet offer.
POP Internet
The must-have subscription for your home
- The fastest internet in Luxembourg: up to 8.5 Gbit/s.
- Access to the latest generation of intelligent WiFi.
- An ultra-performing 4K decoder with state-of-the-art interface and features.
- Hundreds of TV channels, a rich VOD catalog, and thematic packages for all tastes.
- The POP TV Go mobile app to watch TV at home and on the go.
A banking service accessible to all
For more than 110 years, POST Luxembourg has been striving to democratise access to banking services for all citizens.
- POST Luxembourg makes opening a bank account accessible to everyone, without any income or resource requirements, including professionals.
- A simplified one-page price list, translated into and with no hidden fees. 14 languages and with no hidden fees.
- No fees on banking transactions at our points of sale for vulnerable or over 75-year-old customers. People with reduced mobility can perform simple operations through the home letter carrier.
- In collaboration with the Office National de l'Accueil (National Reception Office), POST Luxembourg facilitates access to a bank account for applicants for international protection.
Contact center
8002 8004 – Our Contact Center
- A single, toll-free number for all your questions about our products and services.
- Our agents answer your queries in at least 4 languages (Luxembourgish, French, German, English - more on request).
- The Telecom Contact Center is available 7 days a week, 24 hours a day
Your delivery, our priority
In recent years, POST Luxembourg has continued to expand its distribution network with solutions adapted for everyone, for successful deliveries at the first try.
- With PackUp Home, we deliver to your home even when you are away.
- By choosing a PackUp Point, we deliver directly to a store near you
- With PackUp 24/24, you will be delivered directly to the parcel locker of your choice.
- With PackUp Import, have your order delivered to Luxembourg even when the merchant site does not allow it.
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With our POST Parcels & Letters application, you can manage your PackUp solutions and track your parcels directly.
Choose the services that suit you!
Shops
15 shops and online ordering
- Let us help you find out about the latest POST products and services in one of our 15 shops and Espaces POST.
- You already know exactly what you want and prefer to stay at home? Alternatively, you can also order online!
Garantie+
Carefree thanks to Garantie+
Garantie+, that is…
- No stress. 1-year extension to the technical guarantee.
- Peace of mind. Rebate of up to €500 in the event of theft.
- Contribution. A rebate on repair costs or the price of a new mobile phone in the event of accidental water or other damage.
- Assistance. In the event of damage, the loan of a mobile phone until repairs are complete.
