End of POST Finance maintenance

POST Finance services are available again. Thank you for your patience and understanding during this exceptional operation.

All services back online

The following services are available again:

  • eBanking eboo – please update your app via the Apple App Store or Google Play Store
  • Transfers and payments*
  • Accounts viewing
  • POST point-of-sale services
  • POST Finance call centre
  • eBanking MultiLine

*Instant transfers are temporarily unavailable.

Contact us

If you have any questions or specific requirements, please contact us by telephone on 8002 8004, by email at contact.finance@post.lu, or speak to our staff in-store.

Due to a higher than usual number of enquiries, waiting times on the phone may be temporarily longer. Where possible, we recommend that you contact us by email.

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Answers to your questions

This maintenance enabled us to modernise our central banking system, an essential step in enhancing the performance of our services.

This upgrade will allow us to gradually improve our services and develop new features to better meet our customers’ needs.

The migration to our new banking platform is a complex project that required the secure transfer of several million pieces of data and processes.

Although the operation went according to plan, some features are still undergoing technical adjustments to ensure they function optimally.

Yes. Standard transfers are available.

The Instant Transfer feature will be restored in the coming days. Thank you for your understanding.

Following the migration, some information or features may still be displayed incompletely in eboo.

Our teams are actively working to update this information and fully restore all features.

We recommend that you check that you are using the latest version of the eboo app.

If the problem persists, our teams are on hand to help you : contact.finance@post.lu

As part of this maintenance, we are modernising our customer documentation to ensure transparency and clarity.

The layout of account statements and other POST Finance documents has therefore been updated.

If you have any questions or specific requirements, please contact our sales team by email at contactpro.finance@post.lu

MultiLine – PAIN.001 Files

As part of the modernization of our systems, certain XML specifications are evolving. Discover our information one-pager here.
Please note: this document is currently available in French only.

You can also consult the ABBL guidelines.

MultiLine – PAIN.001 Files

All the information you need on a single page

View the brochure