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TV
- I am a POP Internet + TV customer. If I add an additional decoder, will the commitment period start again?
- How do I add or remove TV channel packages?
- How long is the commitment period for the Entertain Me package?
- When can I add extra channels?
- When can I remove channels?
- How are bills calculated?
- Does the XS package offer access to all channels?
- I’ve signed up for the ‘50 hours of extra content recording’ option. Can I cancel this option if I’ve already used some of these hours to record shows?
- What is a VOD Pass?
- What’s the difference between VOD Pass and VOD?
- Ich habe keinen Zugriff mehr auf die POP TV Go App mit dem Voucher, den ich bei meiner Anmeldung zu POP Internet + TV erhalten habe. Was soll ich tun?
- Where can the POP TV Go app be used?
- Where can I find my login credentials to access the POP TV Go application?
- Which operating systems is the POP TV Go app available on?
- How do I subscribe to a POP TV option (POP TV Gaming, POP TV Go on Smart TV, VOD Pass, etc.)?
- I’m a POP TV customer and my remote is broken or damaged. Is it possible to replace it?
- How do I update my decoder?
- My remote has stopped working. What should I do?
- How do I check the model of my decoder?
- How do I change decoders?
- The sound on my TV isn’t working properly. What should I do?
- How do I install the POP TV Go app?
- I don’t have access to the apps on my POP TV decoder. Why is this?
- Which operating systems is the PostTV Go app available on?
- How can I access the POP TV apps?
- How can I add music clips to the LëtzMusek app?
- What is the ‘restart’ feature and how do I use it?
- How do I schedule a recording?
- How do I find/watch a recording?
- Is it possible to record a programme after it has ended?
- I’ve recorded some TV shows with POP TV. How long are my recordings saved?
- How do I add/remove my favourite channels?
- How many devices can the POP TV Go app be used on at the same time?
- Is the POP TV Go app available on Smart TV (without signing up to POP TV)?
- Where are VOD Passes available?
- How do I add or remove a VOD Pass?
How do I delete a recording?
Select the relevant recording, then press “OK”.
Choose “DELETE REC”, then confirm by pressing “OK”.
You have the option to delete the recording as well as all related episodes.
Need help?
Our advisors are available free of charge at 8002 8004.
Do you have any other questions?
Call us free of charge on 8002 8004 or +352 2424 8004 for international calls, 24/7.