I no longer have access to the POP TV Go app with the voucher received when I subscribed to POP Internet + TV. What should I do?

When you subscribed to POP Internet + TV, you received free access to POP TV Go for 2 months via a voucher.

Once this period ends, the voucher login details are no longer valid. You must then use your POP TV credentials to continue accessing POP TV Go.

How do I find my POP TV credentials?

When you subscribed, you were given a document containing your service number and activation code. These details allow you to log in to POP TV Go.

If you can no longer find this document, your credentials are also available directly on your POP TV decoder:

• Android decoder: in the “Devices” section of the MyTV app
• Linux decoder: in “Subscription details”, via the “Settings” menu on your decoder

Please note: your activation code can be changed at any time from your MyPost account.

Need help?
Our advisors are available free of charge at 8002 8004.