Visa Prestige

Convenient and with all the extras

The Visa Prestige card makes your life easier, thanks to a large number of benefits and convenient insurances - all at an unbeatable price!

Enjoy a range of benefits

The Visa Prestige card is your essential travel partner and daily companion – for you and your family. You will receive:

  • increased withdrawal and credit limits (€7500 by default – the credit limit can be modified based on your needs)
  • convenient travel insurances
  • fully reliable insurance in case of problems when travelling
  • concierge service
  • online purchase and delivery protection
  • death and disability cover
  • a range of insurances which allow you to go about your daily life with peace of mind and spend more time doing the things that matter to you
  • possibility of revolving credit

 All cards at a glance

You can request a Visa Prestige card in any post office.

Credit limits

The following credit limits apply to the Visa Prestige card:

  Limit
Withdrawal from a POST cash machine (immediate debit from the current account)
€750 per week1
Withdrawal from cash machines worldwide (deferred debit)
€1,750 per day2

Payments in shops

€7,500 per month3

1 If you choose the ‘current account' function when withdrawing money from a POST cash machine, the amount will be debited directly from your post current account.
2 while staying within your monthly credit limit
3 Based on the monthly credit limit agreed between you and POST Luxembourg (standard: €7500). This limit may be temporarily or permanently modified according to your needs and wishes. Contact us if you need to!

Insurances

In case of a claim

  • For assistance to persons and vehicles who are travelling and for concierge services:
    EUROP ASSISTANCE (BELGIUM) S.A.,
    Boulevard du Triomphe 172
    B-1160 Bruxelles
    Phone: + 32 2 541 90 91 (24/7)
    E-mail: help@europ-assistance.be
    Fax: + 32 2 533 77 75
  • For online purchase protection, travel, death, disability and peace of mind cover:
    Chubb European Group Limited,
    Chaussée de la Hulpe 166,
    B-1170 Bruxelles
    Phone: +32 2 516 97 83
    E-mail: beneluxclaims@chubb.com
    Fax: + 32 2 516 97 82

    For further details, please see:            

 Product sales agreement

New 3D Secure

3D Secure, the safe online payment service

What is 3D Secure?

3D Secure is an online security service for online credit card payments used by websites displaying the following logos:

What has changed?

3D Secure is evolving in Luxembourg. Using a personal password to validate your internet payments is a thing of the past. From now on, a one-time code will be issued for each one of your transactions. You will receive this code on your LuxTrust Token or by SMS. This ensures that only you as the legitimate card owner can validate the payment.

What do you need to do?

In order to make online purchases on websites that use the 3D Secure service, you must activate 3D Secure for each one of your cards beforehand.

Visit www.3dsecure.lu as of now to activate your credit cards.

POST Connect RTL

Contactless

Pay for your daily purchases with your contactless card.

No PIN code to enter: place your card next to the terminal and the payment goes through!
You keep the same card: it’s the way you pay that changes!

Convenient

No more cash falling out of your wallet and getting lost! Pay for your everyday purchases with your contactless credit card. It’s just as secure but much more convenient.

Fast

Pay in no time! There’s no need to search for change or insert your card and enter your PIN code for small amounts.

Innovative

Simply approach the payment terminal with the tip of your card and you’re done!

Is there a payment limit?

In Luxembourg, you can use your contactless credit card irrespective of the amount.

For purchases:

  • of less than 25 EUR, no PIN code is required.
  • of more than 25 EUR, you are asked for your usual PIN code.

These limits vary by country. Ask your retailer.

As part of security checks, you may occasionally be asked to enter your PIN code. For your first payment with your card, you will be required to insert it into the terminal to activate the contactless feature.

 

Security

Increased security for online payments with your credit card:

  • do not keep your pin number on your card or in your wallet/handbag...
  • never give your pin number to other people - your pin number is strictly personal
  • shield your pin number from prying eyes when using it in shops or to withdraw money

If your Visa card gets lost or stolen or your pin number is disclosed, contact +352 49 10 10 (24hrs) immediately to block your card. You will not be held responsible for any transactions carried out after the card was blocked.

Payment dates

The following table shows the payment dates for your Visa card. The payment will be automatically debited from your POST current account on the date shown.

Month Statement date Date debited from account
December 2018 15/12/2018 27/12/2018
January 2019 19/01/2019 31/01/2019
February 2019 23/02/2019 07/03/2019
March 2019 23/03/2019 04/04/2019
April 2019 20/04/2019 02/05/2019
May 2019 25/05/2019 06/06/2019
June 2019 22/06/2019 04/07/2019
July 2019 20/07/2019 01/08/2019
August 2019 24/08/2019 05/09/2019
Septembre 2019 21/09/2019 03/10/2019
October 2019 19/10/2019 31/10/2019
November 2019 23/11/2019 05/12/2019
December 2019 14/12/2019 27/12/2019