Visa Prestige

Convenient and with all the extras

The Visa Prestige card makes your life easier, thanks to a large number of benefits and convenient insurances - all at an unbeatable price!

Wnjoy a range of benefits

The Visa Prestige card is your essential travel partner and daily companion – for you and your family. You will receive:

  • increased withdrawal and credit limits (€7500 by default – the credit limit can be modified based on your needs)
  • convenient travel insurances
  • fully reliable insurance in case of problems when travelling
  • concierge service
  • online purchase and delivery protection
  • death and disability cover
  • a range of insurances which allow you to go about your daily life with peace of mind and spend more time doing the things that matter to you
  • possibility of revolving credit

Credit limits and fees

The following credit limits and fees apply to the Visa Prestige card:

Withdrawal from a POST cash machine

€750,00/week 1

Withdrawal from cash machines worldwide

€1750,00/week 2

Payments in shops

€7500,00/week 3

1 If you choose the ‘current account' option when withdrawing money from a POST cash machine, the amount will be debited directly from your post current account.

2 while staying within your monthly credit limit.

3 Based on the monthly credit limit agreed between you and POST Luxembourg (standard: €2000). This limit may be temporarily or permanently modified according to your needs and wishes. Contact us if you need to!

Insurances

In case of a claim

  • For assistance to persons and vehicles on holiday and for concierge services: +32 2 541 90 91 (24/7)
  • For online purchase protection, travel, death, disability and peace of mind cover: +352 46 96 01 222 (from Monday to Friday, 8 a.m. – 5.30 p.m.)

Payment dates

The following table shows the payment dates for your Visa card. The payment will be automatically debited from your post current account on the date shown.

Month Statement date Date debited from account
December 2017 16/12/2017 28/12/2017
January 2018 20/01/2018 01/02/2018
February 2018 24/02/2018 08/03/2018
March 2018 24/03/2018 05/04/2018
April 2018 21/04/2018 03/05/2018
May 2018 19/05/2018 31/05/2018
June 2018 23/06/2018 05/07/2018
July 2018 21/07/2018 02/08/2018
August 2018 25/08/2018 06/09/2018
Septembre 2018 22/09/2018 04/10/2018
October 2018 20/10/2018 02/11/2018
November 2018 24/11/2018 06/12/2018
December 2018 15/12/2018 27/12/2018

Security

To avoid becoming the victim of fraud, please take the following precautions:

  • do not keep your pin number on your card or in your wallet/handbag...
  • never give your pin number to other people - your pin number is strictly personal
  • shield your pin number from prying eyes when you using it in shops or to withdraw money

If your Postchèque card gets lost or stolen or your pin number is disclosed, contact +352 49 10 10 (24hrs) immediately to block your card. You will not be held responsible for any transactions carried out after the card was blocked.

3D Secure

Increased security for online payments with your credit card

To pay for your purchases on a website showing the ‘Verified by Visa' logo, you will need to enter a personal password as well as your usual card details. The password will be set when you activate the "3D Secure" service.

Simple activation

Activation is required and this can be done for free during your first payment on a website showing the "Verified by Visa" logo. Complete the following steps:

  • Random digits of the post current account from which the transactions on your Visa card will be debited
  • An activation screen will automatically pop up, asking you to enter:
    • 4 positions du numéro de compte CCP duquel sont débitées les dépenses effectuées par la carte Visa
    • your date of birth as card holder
  • Create a "personal message" that will appear on the screen during each online payment on a "Verified by Visa" site to ensure you are on a legitimate website.
  • Create your personal password for all future payments on a "Verified by Visa" site. The password must consist of 8 to 15 characters and at least 1 capital letter, 1 lower case letter and 1 number.
  • By completing these details, your Visa card will be activated for the "3D Secure" service and your current payment will be finalised.

For future payments on a website showing the "Verified by Visa" logo, enter your usual card details and your password. Your "personal message" will appear on the screen to assure you that you are on a legitimate "Verified by Visa" site.

Further questions about the 3D Secure service?
Read the FAQ..